Privacy Policy

OVERDRIVE HQ PRIVACY POLICY
Last updated: June 28 2025

1. Who We Are

Overdrive HQ LLC (“Overdrive HQ,” “we,” “our,” or “us”) helps entrepreneurs and business owners secure growth capital. We are registered in Delaware and operate across the United States.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

visit overdrivehq.com or any related landing pages;

use our web applications (e.g., BizScoreIQ);

interact with us by phone, SMS, email, social media, or other channels; or

participate in promotions, webinars, or events we host.

3. Our Core Privacy Commitments

No Sale of Data – We never sell, lease, or trade your personal information.

Limited Sharing – We disclose data only to trusted service providers under strict confidentiality, and solely to deliver our services.

You Control Your Info – You can review, correct, delete, or restrict use of your data and opt out of marketing at any time.

4. Information We Collect

Information You Provide
• Name, email, phone number, financial details, business information, documents you upload.
• Collected directly from you via forms, calls, SMS, email, or webinars.

Automatically Collected Information
• IP address, browser type, device identifiers, pages viewed, click-stream data.
• Gathered through cookies, pixels, and similar technologies.

Third-Party or Affiliate Information
• Credit-bureau or banking data you authorize us to access, affiliate lead details, public records.
• Received from service providers, affiliates, or publicly available sources.

5. How We Use Information

Process funding pre-qualifications, applications, and other service requests.

Provide credit-building or credit-repair programs you authorize.

Send transactional notices, account updates, and service-related alerts.

SMS & A2P Messaging Compliance:

Messages go only to numbers you voluntarily provide.

Message frequency varies; standard carrier rates may apply.

Text STOP to opt out and HELP for assistance.

Improve our websites, apps, and customer experience.

Detect and prevent fraud, security breaches, or misuse.

Comply with legal and regulatory obligations (e.g., TCPA, CAN-SPAM).

6. Information Sharing & Disclosure

We do not sell or rent your personal information. We disclose it only in these situations:

Service Providers – Background-check firms, cloud hosts, CRMs, email/SMS platforms, etc., all bound by strict confidentiality and permitted to use data solely to support our operations.

Legal or Compliance – When required by law, court order, or to protect our rights or the rights of others.

Business Transfers – If we merge, are acquired, or sell assets, your information remains protected by this Policy or one providing equal or stronger safeguards.

7. Data Security

Bank-level encryption (HTTPS/TLS 1.2+) for data in transit.

AES-256 encryption for sensitive data at rest.

Role-based access controls and multi-factor authentication for employees.

Continuous monitoring, regular penetration testing, and vendor due-diligence reviews.

8. Data Retention

We retain personal information only as long as necessary to:

fulfill the purposes described in this Policy;

meet legal and regulatory retention requirements (e.g., Bank Secrecy Act); or

resolve disputes and enforce agreements.

When no longer needed, data is securely deleted or anonymized.

9. Your Choices & Rights

All U.S. Users – Access, correct, or delete personal info; opt out of marketing; request this Policy in alternate formats.

California Residents (CCPA) – Request to know, delete, or correct personal info; opt out of any “sharing” for cross-context advertising (we currently do not share in this way); exercise rights without discrimination.

EU/EEA Residents (GDPR) – Where applicable, exercise rights of access, rectification, erasure, restriction, portability, and objection.

To exercise any right, email [email protected] or call (302) 555-0167. We may need to verify your identity before we act on the request.

10. Children’s Privacy

Our services target adults 18 years and older. We do not knowingly collect personal information from children. If we discover such data, we delete it promptly.

11. Changes to This Policy

We may update this Policy from time to time. When we do, we will post the revised version with a new “Last updated” date and, if changes are material, provide additional notice (e.g., banner notice or email/SMS).

12. Contact Us

Email: [email protected]

Phone: (302) 555-0167

Mail: Privacy Officer, Overdrive HQ LLC, 8 The Green, Suite A, Dover, DE 19901

Your continued use of our services after any update to this Policy constitutes acceptance of the revised terms.